job description
Join Skills Development Academy as a Centre Support Executive and play a pivotal role in ensuring the seamless operation of our training programs in Bali. This position is ideal for detail-oriented professionals who thrive in dynamic, educational environments and are passionate about maintaining high administrative standards.
As a Centre Support Executive, you will be the backbone of our training centre’s operations, overseeing the meticulous closure and documentation of classes while ensuring compliance with organizational and regulatory standards. Your work will directly contribute to the academy’s reputation for excellence, enabling us to deliver top-tier training experiences to our students.
Based in the vibrant and culturally rich region of Bali, this role offers the unique opportunity to work in a collaborative, international setting while enjoying the island’s inspiring work-life balance. Whether you’re supporting instructors, coordinating with stakeholders, or streamlining administrative processes, your contributions will be instrumental in shaping the future of professional development in Southeast Asia.
Responsibility
- Coordinate and oversee the end-to-end closure of training classes, ensuring all administrative tasks are completed accurately and on time.
- Maintain and update comprehensive records of class attendance, assessments, and certifications in compliance with academy policies.
- Liaise with instructors, students, and external partners to gather necessary documentation and resolve any discrepancies.
- Prepare and distribute reports on class performance, completion rates, and feedback for management review.
- Ensure all training materials, equipment, and facilities are properly accounted for and stored post-class.
- Assist in the scheduling and logistics of upcoming training sessions, including venue preparation and resource allocation.
- Monitor and track inventory of training supplies, placing orders as needed to avoid shortages.
- Provide exceptional customer service to students and staff, addressing inquiries and concerns promptly and professionally.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Education, Human Resources, or a related field.
- Minimum of 2 years of experience in administrative support, preferably in an educational or training environment.
- Strong organizational and time-management skills, with the ability to handle multiple tasks under tight deadlines.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with database management systems.
- Excellent written and verbal communication skills in English; knowledge of Indonesian (Bahasa) is a plus.
- Attention to detail and a high level of accuracy in data entry and record-keeping.
- Ability to work independently as well as collaboratively in a team-oriented environment.
- Familiarity with educational regulations and compliance standards is advantageous.