job description
Join LYD Bali Group as a Cashier Supervisor and lead our dynamic retail team in delivering exceptional customer service at our Bokashi store. This role offers a competitive salary, career growth opportunities, and a supportive work environment in the heart of Bali's vibrant retail scene.
As a Cashier Supervisor, you will oversee daily cash desk operations, mentor team members, and ensure smooth transactions while maintaining high standards of service. This position is ideal for individuals with strong leadership skills and a passion for retail excellence.
Located in key areas across Bali, including Canggu, Ubud, and Kuta, this role provides a unique opportunity to work in a fast-paced, customer-focused environment. Apply now to take the next step in your retail career with a leading company in Bali.
Responsibility
- Supervise and train cashiers to ensure efficient and accurate transactions.
- Manage daily cash desk operations, including opening and closing procedures.
- Resolve customer inquiries and complaints professionally and promptly.
- Monitor cash flow and reconcile daily sales reports.
- Ensure compliance with company policies and procedures.
- Maintain a clean and organized checkout area.
- Collaborate with store management to improve customer service standards.
- Handle escalated issues and provide solutions to enhance customer satisfaction.
Qualifications
- Proven experience as a Cashier or in a similar retail role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Basic math and cash handling skills.
- Ability to work in a fast-paced environment.
- Customer-focused mindset with a problem-solving attitude.
- Familiarity with POS systems and retail software.
- High school diploma or equivalent; additional qualifications are a plus.