job description
Join CV Kopi Terbaik Nusantara, a leading specialty coffee retailer in Bali, as a Cashier in our vibrant Canggu location. This is your opportunity to be part of a dynamic team dedicated to delivering exceptional customer experiences while working in one of Bali’s most exciting coffee destinations.
As the first point of contact for our customers, you’ll play a crucial role in ensuring smooth transactions, maintaining a welcoming atmosphere, and upholding our brand’s reputation for quality and service excellence. Whether you’re processing payments, assisting with product inquiries, or contributing to daily operations, your attention to detail and passion for customer service will make a real difference.
We offer a competitive salary, a supportive work environment, and the chance to grow within a company that values its employees. If you’re a proactive, customer-focused individual with a flair for multitasking, we’d love to hear from you!
Responsibility
- Process customer transactions accurately and efficiently using POS systems.
- Provide friendly, professional, and prompt service to all customers.
- Handle cash, credit, and mobile payments while maintaining a balanced cash drawer.
- Assist customers with product inquiries, recommendations, and promotions.
- Maintain a clean, organized, and visually appealing checkout area.
- Collaborate with team members to ensure smooth store operations.
- Resolve customer complaints or issues with a positive and solution-oriented approach.
- Track inventory levels and report discrepancies to management.
Qualifications
- Minimum high school diploma or equivalent; prior cashier or retail experience is a plus.
- Strong numerical and basic math skills for accurate transaction processing.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Ability to work in a fast-paced environment with attention to detail.
- Familiarity with POS systems and basic computer operations.
- High integrity and responsibility in handling cash and sensitive information.
- Flexibility to work shifts, including weekends and holidays.
- Passion for customer service and a positive, team-oriented attitude.