job description
Join PT. Saga Rantissi Globalindo, the leading electric bike retailer in Indonesia, as our Cashier (Kasir) in the vibrant heart of Canggu, Bali! We are at the forefront of revolutionizing urban mobility with our cutting-edge electric bikes, and we're looking for a detail-oriented, customer-focused professional to join our dynamic retail team.
As the face of our brand, you'll play a crucial role in delivering exceptional customer service while ensuring smooth and efficient transactions. This is an exciting opportunity to be part of a fast-growing industry, work in a modern retail environment, and contribute to sustainable transportation solutions. Whether you're processing sales, assisting customers with product inquiries, or maintaining our store's operational excellence, your role will directly impact our success and customer satisfaction.
Located in the bustling area of Canggu, you'll enjoy a collaborative work environment with opportunities for growth and development. We offer competitive compensation, employee discounts on our premium electric bikes, and a chance to work with a passionate team dedicated to innovation and sustainability. If you're a proactive individual with a passion for customer service and a keen interest in the growing electric vehicle market, we'd love to hear from you!
Apply now and take the first step toward a rewarding career with Indonesia's premier electric bike retailer!
Responsibility
- Process customer transactions accurately and efficiently using our point-of-sale (POS) system.
- Provide exceptional customer service by greeting customers, answering inquiries, and offering product information about electric bikes and accessories.
- Maintain a clean, organized, and visually appealing retail environment to enhance the customer shopping experience.
- Handle cash, credit card, and digital payments while ensuring compliance with company policies and procedures.
- Assist with inventory management, including stock checks, product displays, and restocking as needed.
- Resolve customer complaints or issues professionally and escalate to management when necessary.
- Generate daily sales reports and reconcile cash registers to ensure accuracy in financial records.
- Collaborate with the sales team to achieve monthly targets and promote special offers or promotions.
Qualifications
- Minimum high school diploma or equivalent; additional education or certification in retail or customer service is a plus.
- Proven experience as a cashier, retail associate, or in a customer-facing role (experience in the automotive or bike retail industry is advantageous).
- Strong numerical skills and attention to detail to handle transactions accurately.
- Excellent communication and interpersonal skills to engage with customers and team members effectively.
- Basic computer literacy and familiarity with POS systems or cash registers.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Fluency in English and Bahasa Indonesia; additional languages are a bonus.
- Passion for customer service and a proactive attitude toward problem-solving.