job description
Join our vibrant team in Bali as a Cafe Service Crew for a rewarding 3-month contract! At RecruitFirst, we are seeking enthusiastic individuals to deliver exceptional customer service in a bustling cafe environment. This role offers a fantastic opportunity to gain hands-on experience in the hospitality industry while enjoying the beautiful surroundings of Bali.
As a Cafe Service Crew member, you will be the face of our establishment, ensuring every guest leaves with a smile. You'll work in a dynamic team, preparing beverages, serving food, and maintaining a clean and welcoming atmosphere. This position is perfect for those who thrive in fast-paced settings and have a passion for customer service.
Bali's thriving tourism industry makes this an ideal location to kickstart or enhance your career in hospitality. Whether you're a local or an expat, this role provides a unique chance to immerse yourself in Bali's vibrant culture while developing valuable skills.
Responsibility
- Greet and seat customers in a friendly and professional manner.
- Take and process orders accurately using the POS system.
- Prepare and serve a variety of beverages, including coffee, tea, and specialty drinks.
- Assist in maintaining a clean and organized cafe environment, including tables, counters, and equipment.
- Handle cash and card transactions with precision and integrity.
- Provide excellent customer service by addressing inquiries and resolving any issues promptly.
- Collaborate with team members to ensure smooth operations during peak hours.
- Follow health and safety regulations to maintain a hygienic workspace.
Qualifications
- Previous experience in a cafe, restaurant, or customer service role is a plus.
- Strong communication skills in English; knowledge of Indonesian is beneficial.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Friendly, outgoing personality with a passion for delivering exceptional service.
- Basic math skills for handling transactions and managing cash.
- Flexibility to work various shifts, including weekends and holidays.
- Physical stamina to stand for extended periods and lift moderate weights.
- Willingness to learn and adapt to new procedures and menu items.