job description
Join Ulee Kareng Coffee, a rapidly expanding premium coffee brand, as a Business Unit Manager in Bali’s most vibrant locations. This is a unique opportunity to lead a high-performing team in a dynamic retail environment, driving growth and operational excellence in one of Indonesia’s most competitive markets.
As the face of our brand in Bali, you will oversee daily operations, ensure exceptional customer experiences, and implement strategic initiatives to maximize profitability. With a competitive salary (IDR 6M–7M/month), performance bonuses, and a clear career progression path, this role is perfect for ambitious professionals passionate about coffee, leadership, and business development.
Bali’s thriving tourism and expat communities make it an ideal hub for premium retail, and your expertise will be pivotal in scaling our presence across key areas like Canggu, Ubud, and Denpasar. If you thrive in fast-paced environments and have a track record of success in retail management, we want to hear from you.
Responsibility
- Lead and motivate a team of baristas and retail staff to deliver outstanding customer service and operational efficiency.
- Develop and execute sales strategies to meet and exceed revenue targets for the assigned business unit.
- Monitor inventory levels, manage supplier relationships, and ensure optimal stock availability for all products.
- Implement brand standards, including product quality, store presentation, and customer engagement protocols.
- Analyze financial performance, identify cost-saving opportunities, and prepare regular reports for senior management.
- Collaborate with marketing teams to execute local promotions, events, and loyalty programs to drive foot traffic.
- Ensure compliance with health, safety, and hygiene regulations in all store operations.
- Foster a positive work culture, conduct performance reviews, and provide training to enhance team capabilities.
Qualifications
- Bachelor’s degree in Business Administration, Hospitality, or a related field (or equivalent experience).
- Minimum of 3 years of experience in retail management, preferably in F&B or specialty coffee.
- Proven track record of achieving sales targets and improving operational efficiency.
- Strong leadership and team management skills, with the ability to inspire and develop staff.
- Excellent communication and interpersonal skills, fluent in English (Bahasa Indonesia is a plus).
- Analytical mindset with proficiency in financial reporting and data-driven decision-making.
- Passion for coffee culture and a deep understanding of premium retail standards.
- Flexibility to work in a fast-paced environment, including weekends and holidays as needed.