job description
Join PERSOL, a global leader in workforce solutions, as a Business Development Executive (Inside Sales & Telemarketing) and play a pivotal role in expanding our client base across Malaysia and Singapore. This is a remote opportunity based in Bali, perfect for a dynamic professional who thrives in a fast-paced sales environment while enjoying the flexibility of working from paradise.
In this role, you will be the driving force behind building and nurturing relationships with 1688 customers, ensuring seamless after-sales support, resolving inquiries, and addressing payment-related issues. Youâll leverage your telemarketing and inside sales expertise to identify new business opportunities, convert leads, and contribute to revenue growth. If youâre a results-driven individual with a passion for sales and customer engagement, this is your chance to make an impact while working remotely in one of the worldâs most desirable locations.
PERSOL offers a collaborative work culture, competitive compensation, and the opportunity to work with a diverse portfolio of clients. Whether youâre based in Canggu, Ubud, Denpasar, or Kuta, this role provides the perfect blend of professional growth and work-life balance in Baliâs vibrant digital nomad hub.
Apply now and take the next step in your sales career with PERSOL!
Responsibility
- Proactively engage with 1688 customers in Malaysia and Singapore via phone, email, and digital channels to drive sales and resolve inquiries.
- Build and maintain strong client relationships to ensure high levels of satisfaction and repeat business.
- Identify and pursue new business opportunities through telemarketing, lead generation, and inside sales strategies.
- Handle after-sales support, including order tracking, payment follow-ups, and issue resolution to ensure smooth transactions.
- Collaborate with cross-functional teams to align sales efforts with company goals and customer needs.
- Maintain accurate records of customer interactions, sales activities, and pipeline progress in CRM systems.
- Meet and exceed monthly sales targets and KPIs through consistent performance and strategic outreach.
- Stay updated on market trends, competitor activities, and product offerings to provide informed recommendations to clients.
Qualifications
- Proven experience in telemarketing, inside sales, or business development, preferably in a B2B or e-commerce environment.
- Excellent communication and negotiation skills in English, with the ability to engage and persuade clients effectively.
- Strong problem-solving abilities and a customer-centric approach to resolving inquiries and issues.
- Self-motivated and results-driven, with a track record of meeting or exceeding sales targets.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Word, Outlook).
- Ability to work independently in a remote setting while maintaining productivity and accountability.
- Experience with 1688, Alibaba, or similar e-commerce platforms is a plus.
- Bachelorâs degree in Business, Marketing, or a related field is preferred but not required.