job description
Join Luxasia, a leading beauty and luxury retail group, as a Brand Expert for Dyson in Bali. This role offers an exciting opportunity to represent a globally renowned brand while delivering exceptional customer experiences in a dynamic retail environment.
As a Brand Expert, you will be the face of Dyson, engaging with customers, driving sales, and ensuring operational excellence. Your passion for premium products and customer service will help elevate the brand’s presence in Bali’s vibrant retail landscape.
This position is ideal for individuals who thrive in fast-paced settings, enjoy interacting with diverse customers, and are eager to grow within the luxury retail sector.
Responsibility
- Provide personalized customer service, guiding clients through Dyson’s innovative product range.
- Achieve and exceed sales targets through effective product demonstrations and upselling techniques.
- Manage in-store operations, including inventory control, merchandising, and visual presentation.
- Handle customer inquiries, complaints, and transactions with professionalism and efficiency.
- Collaborate with the store team to maintain a clean, organized, and inviting retail environment.
- Stay updated on Dyson’s latest product launches, features, and promotions to educate customers.
- Assist in stock management, ensuring product availability and accurate inventory records.
- Participate in training programs to enhance product knowledge and sales skills.
Qualifications
- Minimum 1 year of experience in retail, customer service, or sales, preferably in luxury or electronics brands.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Strong product demonstration and persuasion abilities to drive sales.
- Basic understanding of retail operations, including POS systems and inventory management.
- Ability to work flexible hours, including weekends and holidays, as required.
- Passion for technology, innovation, and premium consumer products.
- Fluency in English and Bahasa Indonesia; additional languages are a plus.
- High school diploma or equivalent; higher education in business or marketing is advantageous.