job description
Join Carsome, a leading digital automotive platform, as a Branch Support Admin (Loan Processing) in beautiful Bali! This role is perfect for detail-oriented professionals who thrive in fast-paced environments and are passionate about supporting sales and administrative operations. You will play a key role in ensuring smooth loan processing, maintaining accurate records, and providing exceptional support to our branch teams.
At Carsome, we value efficiency, teamwork, and innovation. If you have a knack for organization and a drive to contribute to a dynamic company, this is your opportunity to grow with us in a vibrant work culture.
Responsibility
- Process loan applications and verify customer documentation for accuracy and completeness.
- Coordinate with sales teams, financial institutions, and customers to facilitate smooth loan approvals.
- Maintain and update customer records in the company’s database with precision.
- Prepare and submit reports on loan processing activities to management.
- Assist in resolving discrepancies or issues related to loan applications.
- Provide administrative support to branch operations, including filing, data entry, and correspondence.
- Ensure compliance with company policies and regulatory requirements in all loan processing activities.
- Collaborate with cross-functional teams to improve processes and enhance customer satisfaction.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Finance, or a related field.
- Minimum of 1-2 years of experience in administrative roles, preferably in loan processing or sales support.
- Strong attention to detail and ability to manage multiple tasks efficiently.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and familiar with CRM systems.
- Excellent communication and interpersonal skills to liaise with internal and external stakeholders.
- Ability to work independently and as part of a team in a fast-paced environment.
- Basic understanding of financial documents and loan processing procedures is a plus.
- Fluency in English; additional languages are an advantage.