job description
Aurora Italia is seeking a dynamic and experienced Branch Supervisor to lead our operations in Bali. This role is pivotal in ensuring smooth day-to-day operations, maintaining high standards of customer service, and driving team performance. If you are a motivated leader with a passion for excellence, we invite you to join our team and contribute to our continued success.
As a Branch Supervisor, you will oversee all aspects of branch operations, from managing staff and resources to ensuring compliance with company policies and procedures. Your leadership will be instrumental in fostering a positive work environment and achieving operational goals.
This is an excellent opportunity to grow your career in a supportive and innovative company. Apply now and take the next step in your professional journey with Aurora Italia.
Responsibility
- Oversee daily branch operations to ensure efficiency and productivity.
- Lead, mentor, and manage a team of staff to achieve performance targets.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Monitor inventory levels and coordinate with the supply chain to maintain stock availability.
- Handle customer inquiries and resolve issues to maintain high satisfaction levels.
- Prepare and submit regular reports on branch performance and operational metrics.
- Implement strategies to improve branch performance and customer service.
- Collaborate with other departments to ensure seamless operations and support.
Qualifications
- Bachelor's degree in Business Administration, Management, or a related field.
- Proven experience in a supervisory or managerial role, preferably in retail or logistics.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using office software and management tools.
- Ability to work under pressure and meet deadlines.
- Knowledge of inventory management and supply chain processes.
- Familiarity with local regulations and compliance requirements.