job description
Join EO Executive Optical as a Branch Manager in Zamboanga City and lead a dynamic team in delivering exceptional customer service and driving retail success. This role offers a competitive salary of ₱27,000 – ₱35,000 per month and the opportunity to oversee all aspects of store operations, from sales and inventory management to team leadership and customer satisfaction.
As a Branch Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our optical retail store. Your leadership will directly impact the store's performance, customer experience, and overall success. If you are a results-driven professional with a passion for retail and leadership, this is the perfect opportunity for you.
EO Executive Optical is a trusted name in the optical industry, known for our high-quality products and exceptional customer service. We are committed to providing our employees with a supportive and rewarding work environment where they can grow and thrive.
Responsibility
- Oversee daily store operations, including sales, customer service, and inventory management.
- Lead, train, and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
- Ensure compliance with company policies, procedures, and standards.
- Manage store budgets, expenses, and financial performance to meet business objectives.
- Develop and implement strategies to drive sales growth and enhance customer satisfaction.
- Monitor inventory levels and coordinate with suppliers to ensure product availability.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Conduct regular performance reviews and provide constructive feedback to team members.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Proven experience in a retail management role, preferably in the optical or healthcare industry.
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and customer service skills.
- Ability to analyze sales data and make data-driven decisions.
- Proficiency in using retail management software and Microsoft Office applications.
- Knowledge of inventory management and financial reporting.
- Willingness to work flexible hours, including weekends and holidays.