job description
Join Asia Bandar Alam as an Assistant Retail Manager and play a pivotal role in driving the success of our premium retail operations across Bali’s most vibrant locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
In this dynamic position, you will support the Retail Manager in overseeing daily store operations, ensuring exceptional customer service, and achieving sales targets. Your leadership will help cultivate a high-performing team while maintaining brand standards and operational excellence in a fast-paced retail environment.
This is a contract-based opportunity for a results-driven professional with a passion for retail management, team development, and delivering unforgettable shopping experiences in Bali’s luxury and lifestyle market.
Responsibility
- Assist the Retail Manager in achieving sales targets and KPIs across assigned stores.
- Supervise and mentor retail staff, ensuring high levels of productivity and customer service.
- Monitor inventory levels, coordinate stock replenishment, and optimize visual merchandising.
- Conduct regular store audits to maintain compliance with brand standards and operational procedures.
- Handle customer escalations and resolve issues to ensure a seamless shopping experience.
- Analyze sales reports and market trends to identify opportunities for growth and improvement.
- Collaborate with marketing teams to execute in-store promotions and seasonal campaigns.
- Ensure adherence to health, safety, and security protocols in all retail locations.
Qualifications
- Minimum 3 years of experience in retail management, preferably in luxury or lifestyle brands.
- Proven track record of driving sales performance and team leadership in a fast-paced environment.
- Strong communication and interpersonal skills with fluency in English (Bahasa Indonesia is a plus).
- Excellent problem-solving and decision-making abilities under pressure.
- Proficiency in retail management software (e.g., POS systems, inventory tools).
- Ability to work flexible hours, including weekends and holidays, as required.
- Passion for customer service excellence and brand representation.
- Bachelor’s degree in Business, Marketing, or related field is preferred.