job description
Are you a dynamic leader with a passion for driving retail excellence in a fast-paced FMCG environment? We are seeking an experienced Branch Manager to oversee our operations in Bali, Indonesia (locations include Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung). In this role, you will lead a high-performing team, optimize branch performance, and ensure seamless daily operations while delivering exceptional customer experiences.
As the face of our brand in Bali, you will play a pivotal role in growing our market presence, implementing strategic initiatives, and maintaining operational efficiency. This is an exciting opportunity for a results-driven professional to make a significant impact in one of Southeast Asia’s most vibrant retail markets. If you thrive in a challenging yet rewarding environment and have a proven track record in retail management, we want to hear from you!
Join us and be part of a company that values innovation, teamwork, and customer satisfaction. Enjoy a competitive salary, career growth opportunities, and the chance to work in one of the world’s most sought-after destinations.
Responsibility
- Lead and motivate a team of retail staff to achieve branch targets and deliver exceptional customer service.
- Develop and implement strategies to drive sales growth, improve operational efficiency, and enhance profitability.
- Oversee daily branch operations, including inventory management, merchandising, and compliance with company policies.
- Monitor key performance indicators (KPIs) and take corrective actions to ensure branch success.
- Build and maintain strong relationships with customers, suppliers, and local stakeholders.
- Ensure a safe, clean, and welcoming environment for both customers and employees.
- Conduct regular performance reviews, training, and development programs for staff.
- Collaborate with regional management to align branch goals with broader company objectives.
Qualifications
- Proven experience as a Branch Manager, Retail Manager, or Store Manager in the FMCG or retail sector.
- Strong leadership skills with the ability to inspire and manage a diverse team.
- Excellent communication, problem-solving, and decision-making abilities.
- Experience in sales forecasting, budgeting, and financial management.
- Proficiency in inventory management, merchandising, and retail operations.
- Familiarity with retail KPIs and performance metrics.
- Bachelor’s degree in Business Administration, Retail Management, or a related field (preferred but not required).
- Fluency in English and Bahasa Indonesia is a plus.