job description
Join Shiseido, a global leader in luxury beauty, as a Beauty Advisor at our premium Watsons Outlet locations across Bali. This is your opportunity to inspire and educate customers with expert skincare and cosmetic advice while delivering exceptional in-store experiences that reflect Shiseidoâs commitment to innovation and elegance.
As the face of our brand, youâll play a pivotal role in driving sales, building client loyalty, and showcasing our cutting-edge productsâfrom iconic skincare lines to trendsetting makeup collections. Whether youâre guiding customers through personalized consultations or hosting engaging beauty demonstrations, your passion for beauty and customer service will help elevate our retail presence in Baliâs most vibrant locations.
Weâre looking for dynamic, results-driven individuals who thrive in a fast-paced environment and are eager to grow within the beauty industry. If you have a flair for connecting with people and a deep appreciation for high-end cosmetics, weâd love to hear from you!
Responsibility
- Provide personalized skincare and makeup consultations to customers, identifying their needs and recommending suitable Shiseido products.
- Achieve and exceed monthly sales targets by promoting bestsellers, new launches, and exclusive offers.
- Conduct in-store demonstrations and tutorials to showcase product benefits and application techniques.
- Maintain impeccable product knowledge on Shiseidoâs portfolio, including ingredients, benefits, and usage tips.
- Build and nurture long-term client relationships through follow-ups, loyalty programs, and personalized service.
- Ensure the retail space is visually appealing, with products neatly displayed and stocked according to brand standards.
- Collaborate with the store team to execute promotional campaigns and seasonal events.
- Stay updated on beauty trends, competitor products, and industry innovations to provide informed recommendations.
Qualifications
- Minimum 1 year of experience in retail, beauty advisory, or customer service roles (preferably in cosmetics or skincare).
- Strong communication and interpersonal skills with a passion for helping customers.
- Proven ability to meet and exceed sales targets in a commission-based or retail environment.
- In-depth knowledge of skincare routines, makeup application, and beauty trends (training provided for Shiseido-specific products).
- Fluent in English; proficiency in Bahasa Indonesia is a plus.
- Well-groomed, professional appearance with a confident and approachable demeanor.
- Ability to work flexible hours, including weekends and holidays, based on store schedules.
- Certification in beauty, cosmetology, or related fields is advantageous but not required.