job description
Join PT Surya Triniti Jaya as a Branch Manager in Bali and lead a high-performing team in one of Indonesia’s most dynamic and fast-growing markets. This is a unique opportunity to drive operational excellence, expand our customer base, and contribute to the strategic growth of our company in the vibrant regions of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung.
As a Branch Manager, you will oversee daily operations, ensure exceptional customer service, and implement sales strategies to achieve revenue targets. Your leadership will be instrumental in fostering a motivated team, optimizing branch performance, and maintaining strong relationships with clients and stakeholders. If you are a results-driven professional with a passion for sales and team development, we invite you to apply and take the next step in your career with us.
This full-time position offers a competitive salary range of IDR 5.5M – IDR 8M per month, along with opportunities for professional growth and career advancement in a supportive and dynamic work environment.
Responsibility
- Lead and manage the branch’s daily operations, ensuring smooth workflows and adherence to company policies and procedures.
- Develop and implement effective sales and marketing strategies to drive revenue growth and meet or exceed monthly/quarterly targets.
- Build, mentor, and motivate a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
- Monitor branch performance metrics, analyze KPIs, and prepare regular reports for senior management.
- Ensure exceptional customer service standards are maintained, resolving escalated issues and enhancing client satisfaction.
- Oversee inventory management, budgeting, and financial planning to optimize branch profitability.
- Strengthen relationships with key stakeholders, including clients, vendors, and community partners.
- Stay updated on industry trends, competitive landscape, and market opportunities to identify areas for business expansion.
Qualifications
- Bachelor’s degree in Business Administration, Management, Marketing, or a related field. MBA or relevant certifications are a plus.
- Proven experience (minimum 3-5 years) in a Branch Manager, Sales Manager, or Retail Management role, preferably in the sales or service industry.
- Strong leadership and team management skills, with a track record of driving team performance and achieving business targets.
- Excellent communication, negotiation, and interpersonal skills to engage with clients, team members, and stakeholders.
- Analytical mindset with the ability to interpret financial data, sales reports, and market trends to make informed decisions.
- Proficiency in MS Office (Excel, PowerPoint) and familiarity with CRM or ERP systems.
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
- Fluency in English and Indonesian; additional local language skills (e.g., Balinese) are advantageous.