job description
Join PT Pasifik Cipta Solusi, a dynamic and growing company in Indonesia, as our next Branch Manager in Bali! We are seeking a results-driven leader with a passion for sales and operations to oversee our branch in one of Bali’s most vibrant locations: Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. This is an exciting opportunity to lead a high-performing team, drive operational excellence, and achieve ambitious revenue targets in one of Indonesia’s most sought-after destinations.
As a Branch Manager, you will play a pivotal role in shaping the success of our branch by managing day-to-day operations, optimizing team performance, and ensuring exceptional customer service. You will work closely with cross-functional teams to implement strategies that enhance efficiency, meet service level agreements (SLAs), and exceed sales targets. If you thrive in a fast-paced environment, enjoy leading teams, and are passionate about driving business growth, this role is for you!
Bali offers a unique blend of professional opportunities and a high quality of life, making it an ideal location for ambitious professionals. Whether you’re based in the cultural hub of Ubud, the bustling streets of Kuta, or the serene beaches of Nusa Dua, you’ll have the chance to grow your career while enjoying the island’s world-class lifestyle.
This is a contract-based role with the potential for long-term growth within our organization. If you’re ready to take your career to the next level and make a meaningful impact, we’d love to hear from you!
Responsibility
- Lead and manage a high-performing team to achieve branch sales targets and operational KPIs.
- Oversee daily branch operations, ensuring compliance with company policies and service level agreements (SLAs).
- Develop and implement strategic plans to drive revenue growth, increase market share, and enhance customer satisfaction.
- Monitor and analyze branch performance metrics, providing regular reports to senior management.
- Build and maintain strong relationships with key clients, partners, and stakeholders to foster business growth.
- Identify opportunities for process improvements and operational efficiencies to enhance productivity.
- Ensure a positive and motivating work environment that encourages team collaboration and professional development.
- Handle escalations and resolve customer or operational issues in a timely and effective manner.
Qualifications
- Bachelor’s degree (S1) in Business Administration, Management, or a related field.
- Minimum of 3-4 years of experience in a managerial or leadership role, preferably in sales or operations.
- Proven track record of achieving sales targets and driving business growth.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Experience in managing branch operations, including budgeting, forecasting, and resource allocation.
- Familiarity with Bali’s business landscape and local market dynamics is a plus.