job description
Join Erajaya, a leading name in the retail and technology sector, as a Branch Manager - Assistant Manager for our Xpeng Talent Pool. This is a unique opportunity to lead and grow within a dynamic team, driving operational excellence and customer satisfaction in our premium branches across Bali.
As a Branch Manager - Assistant Manager, you will play a pivotal role in overseeing daily operations, ensuring compliance with company policies, and fostering a high-performance culture. Your leadership will directly impact the success of our sales, service, and customer experience initiatives.
If you are a motivated professional with a passion for leadership and a drive for results, we invite you to apply and become part of our mission to deliver exceptional service and innovation.
Responsibility
- Oversee daily branch operations, ensuring compliance with company policies and standards.
- Lead and motivate the sales and service teams to achieve performance targets.
- Ensure efficient workflow in sales, service, and customer support.
- Monitor and analyze branch performance metrics, implementing improvements as needed.
- Maintain high standards of customer service and satisfaction.
- Collaborate with regional managers to align branch goals with company objectives.
- Manage inventory, merchandising, and branch presentations to enhance customer experience.
- Conduct regular training and development sessions for staff.
Qualifications
- Bachelor's degree in Business Administration, Management, or a related field.
- Proven experience in a managerial or assistant managerial role, preferably in retail or automotive sectors.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in sales and customer service management.
- Analytical mindset with the ability to interpret performance data.
- Familiarity with inventory and merchandising practices.
- Willingness to relocate or travel as needed.