job description
Join KB Finansia Multi Finance (Kreditplus), a leading financial services provider in Indonesia, as our Branch Head - Digital Engagement & Acquisition (DE&A) in Bali. This is a strategic leadership role where you'll drive business growth, digital transformation, and customer acquisition across our Bali branches (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung).
As the Branch Head, you'll lead a high-performing team to expand our market presence, optimize digital engagement strategies, and deliver exceptional financial solutions to customers. This role is perfect for a dynamic leader with a passion for finance, sales, and digital innovation in one of Indonesia's most vibrant economic hubs.
At Kreditplus, we empower our leaders with cutting-edge tools, comprehensive training, and a supportive work environment. You'll have the opportunity to shape the future of financial services in Bali while advancing your career with a reputable and growing organization.
If you're a results-driven professional with a track record in sales leadership, digital engagement, and team management, we want to hear from you. Take the next step in your career and make a meaningful impact in Bali's financial sector!
Responsibility
- Lead and manage branch operations in Bali to achieve business targets for digital engagement and customer acquisition.
- Develop and implement strategic plans to expand market share and enhance customer experience through digital channels.
- Oversee sales performance, monitor KPIs, and drive revenue growth through effective team leadership.
- Build and maintain strong relationships with key stakeholders, including customers, partners, and local authorities.
- Ensure compliance with company policies, regulatory requirements, and industry best practices.
- Leverage data analytics to optimize digital marketing campaigns and customer acquisition strategies.
- Mentor and develop branch staff to foster a high-performance culture and achieve operational excellence.
- Collaborate with cross-functional teams to enhance product offerings and customer satisfaction.
Qualifications
- Bachelor's degree (S1) in Business, Finance, Marketing, or a related field.
- Minimum 5 years of experience in sales leadership, branch management, or digital engagement within the financial services industry.
- Proven track record of achieving sales targets and driving business growth in competitive markets.
- Strong leadership skills with the ability to inspire and manage high-performing teams.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Experience with digital marketing tools, CRM systems, and data analytics is a plus.
- Knowledge of regulatory requirements and compliance standards in the financial services sector.
- Ability to thrive in a fast-paced environment and adapt to changing market dynamics.