job description
Join Sinag Pawnshop Corporation as a Branch Clerk in the vibrant heart of Denpasar, Bali! This is your opportunity to play a pivotal role in ensuring smooth financial operations, cash management, and administrative support in one of the region’s most trusted pawnshop networks.
As a Branch Clerk, you will be the backbone of daily transactions, assisting with cash handling, foreign currency exchanges, and expense control to maintain operational efficiency. Your meticulous attention to detail and organizational skills will directly contribute to the branch’s success, while your customer service excellence will enhance client trust and satisfaction.
Based in Bali, this role offers a unique blend of professional growth and the chance to work in a dynamic, fast-paced environment. Whether you’re a seasoned administrative professional or an aspiring finance support specialist, this position provides the tools and experience to advance your career in financial services.
Sinag Pawnshop Corporation is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Responsibility
- Process and record daily cash transactions, including deposits, withdrawals, and loan disbursements, with 100% accuracy.
- Assist customers with foreign currency exchanges, ensuring compliance with company policies and local regulations.
- Monitor and control operating expenses, including petty cash, and prepare regular financial reports for management review.
- Maintain organized and up-to-date records of all transactions, receipts, and financial documents in digital and physical formats.
- Collaborate with branch managers to reconcile cash balances, identify discrepancies, and implement corrective actions.
- Provide exceptional customer service by addressing inquiries, resolving complaints, and guiding clients through pawnshop processes.
- Support inventory management by tracking pawned items, verifying documentation, and assisting with audits.
- Adhere to strict confidentiality protocols and security measures to protect sensitive financial and customer data.
Qualifications
- Minimum of 1-2 years of experience in cash handling, accounting, or administrative roles, preferably in financial services or retail.
- High school diploma or equivalent; a degree in Finance, Accounting, or Business Administration is a plus.
- Strong numerical and analytical skills with the ability to perform calculations quickly and accurately.
- Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP) and basic accounting software.
- Excellent communication and interpersonal skills to interact professionally with customers and team members.
- High level of integrity, attention to detail, and ability to work under pressure in a fast-paced environment.
- Familiarity with Indonesian financial regulations and pawnshop operations is advantageous.
- Willingness to work flexible hours, including weekends, if required by branch needs.