job description
Join WhereToNext as a Billing Virtual Assistant specializing in Credit Repair and work remotely from the vibrant island of Bali! This full-time role operates on the EST (Eastern Standard Time) shift, offering a unique opportunity to blend professional growth with a tropical lifestyle.
As a key member of our team, you will manage billing processes, ensure accuracy in financial transactions, and provide exceptional support to clients navigating credit repair. Your strong English communication skills and managerial experience will be instrumental in maintaining seamless operations and driving client satisfaction. Prior experience in credit repair, billing, or financial services is a significant advantage.
This role is perfect for detail-oriented professionals who thrive in a dynamic, remote environment and are passionate about delivering high-quality administrative and financial support.
Responsibility
- Process and manage client billing invoices, payments, and financial records with precision.
- Assist clients with credit repair documentation, disputes, and follow-ups to ensure timely resolutions.
- Monitor and reconcile accounts receivable/payable, identifying discrepancies and resolving issues proactively.
- Prepare and distribute financial reports, summaries, and client statements on a regular basis.
- Liaise with clients, vendors, and internal teams to clarify billing inquiries and provide exceptional service.
- Maintain organized digital filing systems for all billing and credit repair-related documents.
- Collaborate with the finance team to streamline billing workflows and improve efficiency.
- Stay updated on credit repair regulations, industry best practices, and compliance requirements.
Qualifications
- Proven experience as a Virtual Assistant, Billing Specialist, or similar role, with a focus on financial or administrative tasks.
- Managerial experience in a relevant field, demonstrating leadership and organizational skills.
- Excellent written and verbal English communication skills for client and team interactions.
- Familiarity with credit repair processes, billing software, or financial tools (e.g., QuickBooks, Xero) is a plus.
- Strong attention to detail and ability to handle confidential financial information with integrity.
- Proficiency in Microsoft Office (Excel, Word) and Google Workspace.
- Ability to work independently, meet deadlines, and adapt to the EST time zone.
- Reliable internet connection and a quiet workspace conducive to remote work.