job description
Join HRTx Inc as a Billing Specialist and play a pivotal role in managing financial operations for our cutting-edge SaaS solutions. This position is ideal for detail-oriented professionals with experience in Salesforce and SaaS billing systems. You will ensure accurate and timely billing processes, contract reviews, and seamless integration with hardware and utility accounts.
Based in the vibrant regions of Bali, this role offers a dynamic work environment where you can leverage your expertise in financial operations while enjoying the island's unique work-life balance. If you thrive in a fast-paced setting and have a passion for precision in billing and financial management, this opportunity is for you.
Responsibility
- Review and process contracts for SaaS products, ensuring compliance with company policies and legal requirements.
- Manage billing cycles for SaaS subscriptions, integrated hardware, and resident utility accounts (RUBS).
- Utilize Salesforce to maintain accurate customer records, billing information, and financial transactions.
- Collaborate with sales and finance teams to resolve billing discrepancies and ensure timely payments.
- Generate and distribute invoices, statements, and financial reports to clients and internal stakeholders.
- Monitor and reconcile billing data to ensure accuracy and consistency across all platforms.
- Assist in the implementation of new billing systems and processes to improve efficiency and scalability.
- Provide exceptional customer support by addressing billing inquiries and resolving issues promptly.
Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Proven experience as a Billing Specialist, preferably in a SaaS or tech-driven environment.
- Proficiency in Salesforce and other billing/CRM software.
- Strong understanding of billing processes, contract management, and financial reconciliation.
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Ability to work independently and collaboratively in a fast-paced, remote-friendly environment.
- Strong communication skills, both written and verbal, with a customer-centric approach.
- Familiarity with SaaS billing models and subscription-based revenue recognition is a plus.