job description
Join SHINS as a Beauty Sales Advisor and become part of a dynamic team dedicated to delivering exceptional customer experiences in the luxury beauty retail sector. Based in the vibrant and picturesque locations of Bali, you will play a pivotal role in connecting customers with premium beauty products tailored to their unique needs.
Your mission is to provide personalized beauty consultations, guiding clients through our curated selection of high-quality skincare, makeup, and wellness products. With your expertise and passion for beauty, you will help customers discover solutions that enhance their natural beauty while building long-lasting relationships.
This is an exciting opportunity for individuals who thrive in a fast-paced, customer-centric environment and are eager to grow their career in the luxury retail industry. At SHINS, we value professionalism, creativity, and a commitment to excellence, and we offer competitive compensation, ongoing training, and a supportive work culture.
Responsibility
- Deliver personalized beauty consultations to understand customer needs and preferences.
- Recommend and introduce high-quality beauty products, including skincare, makeup, and wellness items.
- Achieve and exceed sales targets while maintaining exceptional customer service standards.
- Stay updated on product knowledge, industry trends, and beauty techniques to provide expert advice.
- Build and maintain strong client relationships to encourage repeat business and loyalty.
- Assist in visual merchandising and store presentation to enhance the shopping experience.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Collaborate with the team to ensure a seamless and enjoyable in-store experience.
Qualifications
- Minimum 1-2 years of experience in retail sales, preferably in beauty or luxury products.
- Strong communication and interpersonal skills with a customer-first mindset.
- Passion for beauty and skincare with a willingness to continuously learn and adapt.
- Proven ability to meet and exceed sales targets in a competitive environment.
- Excellent grooming and presentation to represent the SHINS brand professionally.
- Ability to work flexible hours, including weekends and holidays, as required.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Basic knowledge of POS systems and retail operations is advantageous.