job description
Join Hebe Beauty, a premier luxury beauty retailer, as a Beauty Advisor in the vibrant heart of Bali! We are seeking passionate, knowledgeable, and customer-focused professionals to represent our brand at our high-end beauty counter in Sunshine Mall, located in the bustling Badung region. This is an exceptional opportunity to immerse yourself in the world of premium skincare, cosmetics, and wellness while delivering unparalleled customer experiences in one of Southeast Asia’s most dynamic beauty markets.
As a Beauty Advisor, you will be the face of Hebe Beauty, combining your expertise in beauty products with exceptional interpersonal skills to drive sales, build client relationships, and elevate our brand presence. Whether you’re recommending the perfect skincare regimen, demonstrating the latest makeup trends, or providing personalized consultations, your role will be pivotal in creating memorable experiences that keep customers coming back.
Bali’s thriving tourism and expat community offer a unique and diverse clientele, making this role perfect for individuals who thrive in a fast-paced, multicultural environment. You’ll work alongside a talented team of beauty professionals, enjoy exclusive product training, and have the opportunity to grow your career with one of the most respected names in the beauty industry. If you’re passionate about beauty, love engaging with people, and want to be part of a brand that values excellence, we’d love to hear from you!
Why join Hebe Beauty?
- Competitive salary with performance-based incentives
- Exclusive access to premium beauty products and training
- Opportunities for career advancement in a growing industry
- Work in a dynamic, multicultural environment in Bali
- Employee discounts on high-end beauty products
Responsibility
- Provide exceptional customer service by offering personalized beauty consultations and product recommendations tailored to individual skin types, preferences, and concerns.
- Demonstrate and apply makeup, skincare, and wellness products to customers, ensuring a high standard of professionalism and hygiene.
- Drive sales targets by engaging customers, upselling products, and promoting loyalty programs to enhance customer retention.
- Maintain a clean, organized, and visually appealing beauty counter, ensuring all products are well-stocked and displayed attractively.
- Stay updated on the latest beauty trends, product launches, and industry innovations through regular training and self-education.
- Build and nurture long-term relationships with customers by following up on purchases, offering after-sales support, and creating a loyal client base.
- Collaborate with the store team to achieve monthly sales goals and contribute to a positive, high-energy work environment.
- Handle customer inquiries, complaints, and returns professionally, ensuring a seamless and satisfactory resolution.
Qualifications
- Minimum of 1-2 years of experience in a beauty advisor, sales associate, or customer service role within the beauty, retail, or wellness industry.
- Passion for beauty, skincare, and cosmetics, with a strong desire to stay informed about industry trends and innovations.
- Excellent communication and interpersonal skills, with the ability to engage and build rapport with diverse customers.
- Fluency in English; additional languages (Bahasa Indonesia, Mandarin, Russian, etc.) are a strong plus.
- Proven ability to work in a fast-paced, target-driven environment while maintaining a positive and professional demeanor.
- Basic knowledge of makeup application, skincare routines, and beauty product ingredients is highly desirable.
- Flexibility to work weekends, holidays, and evenings as required by the retail schedule.
- Certification or training in beauty, cosmetology, or skincare is an advantage but not mandatory.