job description
Join PT Entri Jaya Makmur as a Bakery Operations Manager and lead a dynamic team in delivering exceptional artisan baked goods across Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, and beyond.
In this pivotal role, you will oversee the entire bakery operation—from production planning and quality control to sales, customer service, and inventory management. Your leadership will ensure operational excellence, product consistency, and a seamless customer experience while driving growth in Bali’s thriving hospitality and culinary scene.
This is a contract-based opportunity for a passionate bakery professional with a proven track record in food production, team leadership, and business development. If you thrive in fast-paced environments and have a keen eye for detail, we want to hear from you!
Responsibility
- Oversee daily bakery operations, including production scheduling, staff coordination, and workflow optimization to meet demand.
- Ensure consistent product quality by implementing and enforcing strict food safety, hygiene, and baking standards.
- Manage inventory control, including raw material procurement, supplier negotiations, and cost-efficient stock management.
- Lead, train, and motivate a team of bakers, pastry chefs, and support staff to achieve operational and sales targets.
- Develop and execute sales strategies to boost revenue, including promotions, partnerships with local cafes/hotels, and customer engagement initiatives.
- Monitor financial performance, including budgeting, expense tracking, and profitability analysis for the bakery.
- Collaborate with marketing teams to enhance brand visibility and attract new customers through social media, events, and in-store experiences.
- Resolve customer complaints and ensure exceptional service to maintain a loyal client base.
Qualifications
- Minimum 3+ years of experience in bakery operations, food production, or F&B management, with at least 1 year in a managerial role.
- Proven expertise in artisan baking techniques, recipe development, and quality control.
- Strong leadership and team management skills, with the ability to train and inspire staff.
- Excellent organizational and problem-solving abilities to handle multiple priorities in a fast-paced environment.
- Proficiency in inventory management, cost control, and financial reporting.
- Fluent in English and Indonesian (written and verbal) for effective communication with teams and customers.
- Knowledge of local food safety regulations (e.g., Halal certification, HACCP) is a plus.
- Passion for culinary innovation and staying updated on bakery trends.