job description
Join Taters Enterprises, Inc. as a Team Captain and lead a dynamic team in our thriving retail food chain across Baliās most vibrant locations. This role is perfect for experienced professionals passionate about hospitality, team leadership, and delivering exceptional customer experiences. As a Team Captain, you will oversee daily operations, mentor staff, and ensure seamless service in a fast-paced environment.
Based in key Bali destinationsāCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badungāthis position offers a competitive salary of ā±17,300 ā ā±20,000 per month and the opportunity to grow within a reputable company. If you have a proven track record in retail or food service leadership, we want you on our team!
Responsibility
- Lead and motivate a team of retail associates to achieve daily sales and service targets.
- Oversee store operations, including inventory management, cash handling, and customer service.
- Train and mentor staff to uphold company standards and enhance performance.
- Ensure compliance with health, safety, and hygiene regulations in food service.
- Resolve customer complaints and escalations with professionalism and efficiency.
- Collaborate with management to implement promotional campaigns and drive foot traffic.
- Monitor staff schedules, attendance, and performance evaluations.
- Maintain a clean, organized, and welcoming store environment.
Qualifications
- Minimum 2 years of experience in a retail or food service leadership role.
- Strong interpersonal and communication skills to manage teams and customers.
- Proven ability to multitask in a fast-paced, high-pressure environment.
- Knowledge of inventory management and POS systems.
- Familiarity with food safety and hygiene standards.
- Problem-solving skills to address operational and customer-related challenges.
- Flexibility to work shifts, including weekends and holidays.
- Passion for hospitality and a customer-first mindset.