job description
Join Sensatia Botanicals, a leading name in natural wellness products, as a B2B Order Administrator in the heart of Bali. This role is perfect for detail-oriented professionals who thrive in fast-paced environments and are passionate about ensuring seamless order processing for our global B2B clients.
As part of our dynamic team, you will play a crucial role in maintaining the accuracy and efficiency of our order management system. Your work will directly contribute to our commitment to delivering exceptional service to wholesale partners, distributors, and corporate clients. With Bali’s vibrant business landscape as your backdrop, this position offers a unique opportunity to grow within an internationally recognized brand.
We offer a competitive salary, a collaborative work environment, and the chance to be part of a company that values sustainability, quality, and innovation.
Responsibility
- Accurately input and verify B2B order details into the company’s order management system.
- Coordinate with sales, logistics, and finance teams to ensure timely order fulfillment.
- Monitor order statuses and proactively resolve discrepancies or delays.
- Generate and distribute order confirmations, invoices, and shipping documents.
- Maintain organized records of all B2B transactions and client communications.
- Assist in preparing reports on order volumes, trends, and potential improvements.
- Liaise with clients to clarify order specifications or address inquiries.
- Ensure compliance with company policies and international trade regulations.
Qualifications
- Proven experience in order administration, data entry, or a similar administrative role.
- Strong attention to detail and ability to handle high volumes of data with accuracy.
- Proficiency in Microsoft Office (Excel, Word) and order management software.
- Excellent written and verbal communication skills in English.
- Ability to work independently and meet tight deadlines in a fast-paced environment.
- Basic understanding of B2B sales processes and supply chain logistics is a plus.
- Familiarity with ERP systems (e.g., SAP, Odoo) is advantageous.
- Strong organizational and problem-solving skills.