job description
Are you an experienced Autotask PSA & MSP professional looking for a dynamic role in a fast-growing company? Scalable OS is seeking a detail-oriented Autotask Contracts & Licensing Coordinator to join our team on a remote, night-shift basis. This role is perfect for individuals who thrive in structured environments and have a passion for managing contracts, licensing, and procurement processes.
In this position, you will play a crucial role in ensuring the smooth operation of our Autotask systems, managing recurring billing, and reconciling accounts. Your expertise will directly impact our ability to deliver exceptional service to our clients while maintaining compliance and efficiency.
If you have 2+ years of hands-on experience with Autotask PSA & MSP and are ready to take on a challenging yet rewarding role, we want to hear from you!
Responsibility
- Manage and maintain Autotask contracts, ensuring accuracy and compliance.
- Oversee licensing procurement and renewal processes.
- Handle recurring billing and reconciliation tasks.
- Collaborate with cross-functional teams to ensure seamless contract management.
- Monitor and report on contract performance and compliance.
- Resolve discrepancies and issues related to contracts and licensing.
- Maintain up-to-date records and documentation.
- Provide support and training to team members on Autotask processes.
Qualifications
- Minimum of 2 years of hands-on experience with Autotask PSA & MSP.
- Strong understanding of contract management and licensing processes.
- Excellent organizational and time-management skills.
- Ability to work independently and manage multiple tasks efficiently.
- Proficient in Microsoft Office Suite and Autotask software.
- Strong communication and interpersonal skills.
- Ability to work night shifts and adapt to a remote work environment.
- Attention to detail and a commitment to accuracy.