job description
Join Carsome, Southeast Asia’s leading digital automotive platform, as an Automotive Sales Consultant in the vibrant heart of Bali. This is your opportunity to empower customers with a transparent, trusted, and seamless car-buying experience while accelerating your career in a dynamic, high-growth industry.
At Carsome, we redefine car ownership by combining cutting-edge technology with a customer-centric approach. As a Sales Consultant, you’ll play a pivotal role in understanding client needs, guiding them through their journey, and matching them with the perfect vehicle. Whether it’s a first-time buyer or a seasoned enthusiast, your expertise will ensure every interaction is informative, engaging, and rewarding.
Based in Denpasar, you’ll work in a collaborative environment where innovation meets tradition. Bali’s thriving automotive market and diverse clientele offer a unique opportunity to build lasting relationships, exceed sales targets, and grow within a company that values your contribution.
If you’re passionate about cars, thrive in fast-paced settings, and take pride in delivering exceptional service, we want you on our team. Drive your career forward with Carsome—where every sale is a step toward excellence.
Responsibility
- Customer Engagement: Build rapport with clients through consultative selling, understanding their preferences, budget, and lifestyle needs to recommend the ideal vehicle.
- Product Expertise: Maintain in-depth knowledge of Carsome’s inventory, including features, specifications, pricing, and financing options to provide accurate, compelling advice.
- Sales Process Management: Guide customers through the entire purchase journey—from test drives to paperwork—ensuring a smooth, transparent, and hassle-free experience.
- Target Achievement: Meet and exceed monthly/quarterly sales targets by proactively following up on leads, negotiating deals, and closing sales efficiently.
- Market Insights: Stay updated on automotive trends, competitor offerings, and local market demands to tailor your approach and maximize opportunities.
- After-Sales Support: Foster long-term relationships by providing post-purchase assistance, addressing concerns, and encouraging referrals.
- Digital Tools Utilization: Leverage Carsome’s proprietary platforms and CRM systems to track leads, manage customer data, and streamline the sales process.
- Collaboration: Work closely with the marketing, finance, and operations teams to ensure seamless coordination and customer satisfaction.
Qualifications
- Proven Sales Experience: Minimum 2 years in automotive sales, retail, or customer-facing roles with a track record of meeting/exceeding targets.
- Communication Skills: Fluent in English (written and verbal) with exceptional interpersonal and negotiation abilities.
- Customer-Centric Mindset: Passion for delivering outstanding service and building trust with diverse clientele.
- Automotive Knowledge: Familiarity with car models, brands, and industry standards (prior dealership experience is a plus).
- Tech-Savvy: Comfortable using digital tools, CRM software, and sales platforms to enhance productivity.
- Results-Driven: Self-motivated, goal-oriented, and able to work under pressure in a fast-paced environment.
- Local Market Awareness: Understanding of Bali’s automotive market and cultural nuances is advantageous.
- Education: Bachelor’s degree in Business, Marketing, or related fields (or equivalent experience).