job description
Join a dynamic team as an Automotive & Motorcycle BPKB Agency Representative in the heart of Bali! This role offers a unique opportunity to work in the thriving vehicle registration and documentation sector, ensuring smooth and compliant processing for clients. As a trusted intermediary, you will facilitate BPKB (Vehicle Ownership Certificate) transactions for cars and motorcycles, providing exceptional service to customers while adhering to legal and administrative standards.
Based in Bali’s most vibrant areas—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll play a pivotal role in connecting clients with essential vehicle documentation services. This position is ideal for detail-oriented professionals with a passion for customer service and administrative excellence.
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Responsibility
- Assist clients with BPKB (Vehicle Ownership Certificate) registration, renewal, and transfer processes for cars and motorcycles.
- Verify and process documentation to ensure compliance with Indonesian vehicle registration laws.
- Provide clear, accurate, and timely information to clients regarding BPKB requirements and procedures.
- Maintain organized records of all transactions, client interactions, and documentation submissions.
- Liaise with government agencies, dealerships, and financial institutions to expedite BPKB-related services.
- Educate clients on the importance of proper vehicle documentation and legal compliance.
- Handle customer inquiries, resolve issues, and ensure a high level of satisfaction.
- Stay updated on changes in vehicle registration regulations and communicate updates to the team.
Qualifications
- Minimum 1-2 years of experience in administrative, customer service, or vehicle documentation roles.
- Strong knowledge of Indonesian vehicle registration processes and BPKB requirements.
- Excellent communication skills in English and Bahasa Indonesia (written and verbal).
- Proven ability to handle confidential information with integrity and discretion.
- Proficiency in Microsoft Office (Word, Excel) and basic data entry tools.
- Detail-oriented with exceptional organizational and time-management skills.
- Customer-focused mindset with a problem-solving approach.
- Familiarity with Bali’s local transportation and regulatory environment is a plus.