job description
Join HRTx Inc as an Associate Sales Application Engineer and play a pivotal role in driving technical sales and customer success. Based in the vibrant regions of Bali, you will engage directly with clients to understand their technical needs, provide tailored solutions, and ensure seamless customer service. This role is perfect for individuals who thrive in a dynamic environment, combining technical expertise with strong interpersonal skills to foster long-term client relationships.
As part of our growing team, you will collaborate with cross-functional departments to deliver innovative solutions that meet client requirements. Your ability to communicate complex technical concepts in a clear and concise manner will be key to your success. If you are passionate about technology, sales, and customer service, this is the opportunity for you to grow your career in a supportive and forward-thinking company.
Responsibility
- Engage with prospective and existing clients to understand their technical requirements and business needs.
- Provide technical demonstrations and presentations to showcase product capabilities and benefits.
- Collaborate with the sales team to develop strategies that drive revenue growth and customer satisfaction.
- Act as a liaison between clients and internal teams to ensure smooth implementation and support.
- Conduct market research to identify trends and opportunities for product enhancement.
- Prepare and deliver technical proposals, reports, and documentation to clients.
- Provide ongoing customer support and troubleshooting to ensure client success.
- Participate in training sessions and workshops to stay updated on industry trends and product developments.
Qualifications
- Bachelor's degree in Engineering, Computer Science, or a related technical field.
- Proven experience in sales, customer service, or technical support roles.
- Strong understanding of technical concepts and the ability to explain them to non-technical audiences.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in using CRM software and other sales tools.
- Willingness to travel as needed to meet with clients and attend industry events.
- Fluency in English is required; additional languages are a plus.