job description
Join Gardens By The Bay, a globally renowned destination blending nature, art, and sustainability, as we expand our innovative food and beverage operations to Bali! We’re seeking a dynamic Associate (F&B Operations) – Food Truck Team Lead to spearhead our mobile culinary experiences in Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
In this exciting role, you’ll lead a passionate team of food truck professionals, curating unforgettable dining experiences for locals and tourists alike. Bali’s thriving hospitality scene offers the perfect backdrop for creativity, whether you’re serving up gourmet bites at beachfront hotspots, cultural festivals, or private events. You’ll collaborate with our culinary team to develop seasonal menus, ensure operational excellence, and uphold the high standards that Gardens By The Bay is known for.
This is more than just a job—it’s an opportunity to shape Bali’s food truck culture, engage with diverse communities, and grow your career in a fast-paced, rewarding environment. If you’re a natural leader with a passion for hospitality, innovation, and customer delight, we’d love to hear from you!
Why Join Us?
- Be part of a globally recognized brand with a mission to inspire and educate through nature and gastronomy.
- Work in Bali’s most sought-after locations, from surf towns to cultural hubs.
- Opportunities for career growth and professional development in a dynamic, international team.
- Competitive salary, performance bonuses, and employee benefits.
- Make a tangible impact on Bali’s hospitality scene while enjoying a vibrant island lifestyle.
Responsibility
- Lead and mentor a team of food truck staff, fostering a culture of excellence, teamwork, and customer service.
- Oversee daily food truck operations, including setup, service, and breakdown, ensuring efficiency and adherence to safety and hygiene standards.
- Collaborate with the culinary team to develop and refine seasonal menus that align with Gardens By The Bay’s brand and local tastes.
- Manage inventory, ordering, and cost control to maximize profitability while maintaining quality.
- Engage with customers to create memorable experiences, gather feedback, and build brand loyalty.
- Coordinate with event organizers, vendors, and local authorities to secure permits and optimize food truck placements.
- Monitor and report on key performance metrics, including sales, customer satisfaction, and operational efficiency.
- Stay updated on industry trends and competitor activities to drive innovation and continuous improvement.
Qualifications
- Minimum 2 years of experience in food and beverage operations, preferably in a leadership role (e.g., food truck, café, or restaurant management).
- Proven track record of managing teams, with strong leadership, communication, and problem-solving skills.
- Passion for hospitality and customer service, with a knack for creating positive guest experiences.
- Basic knowledge of food safety and hygiene standards (e.g., HACCP, local regulations).
- Ability to work in a fast-paced, outdoor environment with flexibility for evenings, weekends, and holidays.
- Experience with inventory management, cost control, and basic financial reporting.
- Fluency in English; proficiency in Bahasa Indonesia or other languages is a plus.
- Valid work permit or eligibility to work in Indonesia (preferred).