job description
Join Sengkang General Hospital as an Associate Executive in Outpatient Clinic Operations and play a pivotal role in ensuring seamless administrative and operational support for our outpatient services. This position is ideal for detail-oriented professionals who thrive in dynamic healthcare environments and are passionate about enhancing patient care through efficient administrative processes.
Based in the vibrant and culturally rich region of Bali, Indonesia, this role offers the unique opportunity to contribute to a world-class healthcare institution while enjoying the island’s renowned work-life balance. You will collaborate with a multidisciplinary team to optimize clinic workflows, manage patient records, and provide high-level secretarial support to senior staff.
If you are a proactive, organized, and compassionate individual with a knack for problem-solving, we invite you to apply and help us deliver exceptional healthcare services to our community.
Responsibility
- Provide comprehensive administrative and secretarial support to the Outpatient Clinic Operations team, including managing correspondence, scheduling appointments, and maintaining records.
- Coordinate patient registration, check-in, and check-out processes to ensure a smooth and efficient clinic experience.
- Assist in the preparation and distribution of reports, presentations, and other documentation for clinic operations and management.
- Liaise with healthcare professionals, patients, and external stakeholders to facilitate communication and resolve administrative queries.
- Monitor and maintain inventory of clinic supplies, ensuring adequate stock levels and timely reordering.
- Support the implementation of clinic policies, procedures, and quality improvement initiatives to enhance service delivery.
- Handle confidential patient information with the utmost discretion and in compliance with data protection regulations.
- Participate in team meetings and training sessions to stay updated on best practices and operational changes.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Healthcare Management, or a related field.
- Minimum of 2 years of experience in administrative or secretarial roles, preferably in a healthcare or clinic setting.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with electronic health record (EHR) systems.
- Excellent organizational, time management, and multitasking skills with a high degree of accuracy and attention to detail.
- Strong interpersonal and communication skills, with the ability to interact professionally with diverse stakeholders.
- Familiarity with medical terminology and healthcare operations is a plus.
- Ability to work independently and collaboratively in a fast-paced environment.
- Commitment to maintaining patient confidentiality and adhering to ethical standards.