job description
Join iSupport Worldwide as an Associate Director of Talent Solutions and lead our recruitment operations in the vibrant heart of Bali. This is a unique opportunity to shape the future of talent acquisition, driving strategic hiring initiatives that align with our global growth objectives. You will oversee end-to-end recruitment processes, optimize operational efficiency, and lead a high-performing team to deliver exceptional hiring outcomes.
Based in one of Baliâs most dynamic locationsâwhether itâs the creative hub of Canggu, the cultural center of Ubud, or the bustling business districts of Denpasar and Badungâyouâll play a pivotal role in attracting top-tier talent while fostering a collaborative and innovative recruitment culture. Your leadership will ensure we meet and exceed our hiring goals, positioning iSupport Worldwide as an employer of choice in the region.
If youâre a strategic thinker with a passion for talent acquisition and operational excellence, weâd love to hear from you. This role offers the perfect blend of leadership, impact, and the chance to work in one of the worldâs most inspiring locations.
Responsibility
- Strategic Recruitment Leadership: Develop and execute a comprehensive talent acquisition strategy to meet business objectives, ensuring alignment with global and regional hiring goals.
- Operational Excellence: Streamline recruitment processes, leverage data-driven insights, and implement best practices to enhance efficiency and candidate experience.
- Team Management: Lead, mentor, and develop a team of recruiters and talent specialists, fostering a high-performance culture and continuous improvement.
- Stakeholder Collaboration: Partner with hiring managers, HR leaders, and business units to understand talent needs and deliver tailored recruitment solutions.
- Employer Branding: Champion iSupport Worldwideâs employer brand, ensuring a compelling and consistent candidate experience across all touchpoints.
- Talent Pipeline Development: Build and maintain a robust pipeline of passive and active candidates for critical roles, anticipating future hiring needs.
- Compliance & Reporting: Ensure adherence to local labor laws, company policies, and diversity initiatives, while providing regular reports on recruitment metrics and KPIs.
- Innovation & Technology: Evaluate and implement cutting-edge recruitment tools, ATS systems, and AI-driven solutions to enhance hiring efficiency.
Qualifications
- Proven Experience: Minimum of 8+ years in talent acquisition, with at least 3 years in a leadership role overseeing recruitment operations for a global or regional organization.
- Industry Knowledge: Deep understanding of HR best practices, recruitment trends, and labor markets, particularly in Southeast Asia.
- Leadership Skills: Demonstrated ability to lead, inspire, and develop high-performing teams in a fast-paced environment.
- Strategic Mindset: Strong analytical and problem-solving skills, with the ability to translate business needs into actionable recruitment strategies.
- Stakeholder Management: Excellent communication and interpersonal skills, with a track record of building strong relationships with senior leaders and cross-functional teams.
- Technical Proficiency: Experience with Applicant Tracking Systems (ATS), CRM tools, and recruitment analytics platforms.
- Cultural Agility: Ability to thrive in a multicultural environment, with sensitivity to local customs and business practices in Indonesia.
- Education: Bachelorâs degree in Human Resources, Business Administration, Psychology, or a related field. Advanced degrees or certifications (e.g., SHRM, CIPD) are a plus.