job description
Join Kurnia Ciptamoda Gemilang as an Assistant Store Supervisor and play a pivotal role in shaping the retail experience in Bali's most vibrant locations. This is your opportunity to lead a dynamic team, drive sales performance, and ensure every customer leaves with a smile. If you're passionate about retail, leadership, and creating exceptional shopping experiences, we want you on our team!
As an Assistant Store Supervisor, you will be the backbone of our store operations, supporting the Store Manager in achieving business objectives while fostering a positive and productive work environment. Your leadership will inspire the sales team to exceed targets, maintain high standards of customer service, and uphold the brand's reputation for excellence.
Based in the heart of Bali's bustling retail hubsâincluding Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badungâyou'll have the chance to work in a fast-paced, rewarding environment where your contributions directly impact our success. We offer competitive compensation, opportunities for career growth, and the chance to be part of a company that values innovation, teamwork, and customer satisfaction.
Responsibility
- Assist the Store Manager in overseeing daily store operations, ensuring smooth and efficient workflow.
- Lead, motivate, and coach the sales team to achieve and exceed sales targets and KPIs.
- Deliver exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Monitor inventory levels, assist with stock replenishment, and ensure merchandise is displayed attractively.
- Maintain store standards, including cleanliness, visual merchandising, and compliance with company policies.
- Handle cash management, including opening and closing registers, and ensuring accuracy in transactions.
- Conduct regular team meetings to communicate goals, provide feedback, and foster a collaborative work environment.
- Assist in recruiting, training, and onboarding new team members to maintain high service standards.
Qualifications
- Minimum of 2 years of experience in a retail or customer service role, with at least 1 year in a supervisory or leadership position.
- Strong leadership and interpersonal skills, with the ability to inspire and motivate a team.
- Excellent communication skills in both English and Bahasa Indonesia.
- Proven track record of achieving sales targets and delivering outstanding customer service.
- Basic knowledge of inventory management, visual merchandising, and retail operations.
- Ability to work flexible hours, including weekends and holidays, as required by retail schedules.
- Proficiency in using POS systems and basic Microsoft Office applications.
- A proactive, problem-solving mindset with a keen eye for detail.