job description
Join Planet Sports Inc. as an Assistant Store Manager and play a pivotal role in driving retail excellence across our premier locations in Bali. This is your opportunity to lead a dynamic team, ensure operational efficiency, and deliver exceptional customer experiences in a fast-paced retail environment.
As the Assistant Store Manager, you will oversee daily store operations, manage inventory, and ensure the accuracy of sales reports and cash deposits. Your leadership will be instrumental in maintaining high standards of customer service, team performance, and store presentation. If you are a motivated retail professional with a passion for sports and fashion, we want you on our team!
Planet Sports Inc. is a leading retailer in the sports and lifestyle industry, committed to providing top-quality products and unparalleled customer service. We offer a collaborative work environment, opportunities for career growth, and a chance to be part of a brand that inspires active lifestyles.
Responsibility
- Oversee daily store operations, including opening and closing procedures, to ensure smooth and efficient workflow.
- Manage and reconcile cash sales, ensuring accuracy and timely deposits in accordance with company policies.
- Prepare and submit accurate sales reports, inventory logs, and other operational documentation on schedule.
- Lead, train, and motivate the store team to achieve sales targets and deliver exceptional customer service.
- Monitor inventory levels, conduct regular stock checks, and coordinate with the supply chain team to prevent stockouts or overstocking.
- Maintain store presentation standards, including visual merchandising, cleanliness, and product displays.
- Handle customer inquiries, complaints, and feedback professionally, ensuring high levels of satisfaction.
- Assist the Store Manager in implementing promotional campaigns, sales strategies, and operational improvements.
Qualifications
- Minimum of 2 years of experience in a retail management or supervisory role, preferably in the sports or fashion industry.
- Strong leadership and team management skills, with the ability to inspire and develop staff.
- Excellent numerical and analytical skills, with a keen eye for detail in financial and sales reporting.
- Proficient in using retail management software, POS systems, and Microsoft Office tools.
- Outstanding communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Ability to work flexible hours, including weekends and holidays, to meet business needs.
- Passion for sports, fashion, and customer service, with a proactive and results-driven mindset.
- Diploma or Bachelor’s degree in Business Administration, Retail Management, or a related field is a plus.