job description
Join a prestigious luxury watch and jewelry brand in Bali as an Assistant Store Manager, where you will play a pivotal role in driving sales, enhancing customer experiences, and supporting boutique operations. This is a unique opportunity to work in a high-end retail environment, surrounded by exquisite timepieces and fine jewelry, while contributing to the brand's success in one of the world's most sought-after destinations.
As an Assistant Store Manager, you will assist in leading a team of passionate professionals, ensuring exceptional service delivery and maintaining the brand's reputation for excellence. Your role will involve sales strategy execution, inventory management, and fostering strong client relationships. If you have a passion for luxury retail and a keen eye for detail, this could be the perfect next step in your career.
Bali's vibrant luxury market offers a dynamic and rewarding work environment, with opportunities to engage with a diverse and discerning clientele. Whether you're based in Canggu, Ubud, Denpasar, or any of Bali's other premier locations, you'll be at the heart of a thriving retail scene.
Responsibility
- Assist the Store Manager in achieving sales targets and driving revenue growth through effective sales strategies and customer engagement.
- Provide exceptional customer service, ensuring a personalized and memorable shopping experience for every client.
- Support the management of daily boutique operations, including opening and closing procedures, visual merchandising, and inventory control.
- Train, mentor, and motivate the sales team to deliver high standards of service and product knowledge.
- Maintain accurate records of sales, stock levels, and customer interactions using the brand's retail management systems.
- Collaborate with the Store Manager to plan and execute in-store events, promotions, and VIP client appointments.
- Ensure the boutique adheres to brand guidelines, including visual standards, product presentation, and cleanliness.
- Handle customer inquiries, complaints, and after-sales service with professionalism and efficiency.
Qualifications
- Minimum of 3 years of experience in luxury retail, preferably in watches, jewelry, or high-end fashion.
- Proven track record in sales and customer service, with a passion for delivering exceptional client experiences.
- Strong leadership and team management skills, with the ability to inspire and develop a high-performing team.
- Excellent communication and interpersonal skills, with fluency in English; additional languages are a plus.
- Knowledge of luxury watch and jewelry brands, trends, and market dynamics.
- Proficiency in retail management software and POS systems.
- Ability to work flexible hours, including weekends and holidays, as required by the retail schedule.
- A polished and professional appearance, with a keen sense of style and attention to detail.