job description
Join lululemon as an Assistant Store Manager in the vibrant and culturally rich locations of Bali, Indonesia! This is your opportunity to be part of a globally recognized brand that empowers people to live a life they love through movement, mindfulness, and community.
In this dynamic role, you will play a key part in delivering an exceptional guest experience while supporting the Store Manager in executing strategic initiatives to drive sales, brand loyalty, and team development. Youâll lead by example, fostering a positive and inclusive work environment where every team member feels valued and motivated to perform at their best.
Baliâs thriving retail landscape and diverse customer base make this an exciting chance to grow your career in a fast-paced, rewarding setting. Whether youâre in Canggu, Ubud, Denpasar, or one of our other prime locations, youâll be at the heart of a community that values wellness, style, and connection.
If youâre a passionate leader with a knack for retail operations and a commitment to excellence, weâd love to hear from you!
Responsibility
- Assist the Store Manager in overseeing daily store operations, ensuring alignment with lululemonâs brand standards and values.
- Deliver an exceptional in-store guest experience by coaching team members on product knowledge, sales techniques, and customer engagement.
- Support the development and execution of sales strategies to meet and exceed performance targets.
- Lead, mentor, and develop a high-performing team through training, feedback, and recognition.
- Manage inventory, visual merchandising, and store presentation to enhance the shopping experience and drive sales.
- Handle customer inquiries, complaints, and escalations with professionalism and empathy.
- Collaborate with the Store Manager to forecast staffing needs, create schedules, and ensure optimal coverage.
- Promote a culture of inclusivity, wellness, and community within the store and local area.
Qualifications
- Minimum 3+ years of retail management experience, preferably in a high-volume, brand-focused environment.
- Proven ability to lead and develop teams, with a focus on coaching and performance improvement.
- Strong customer service and sales skills, with a passion for creating memorable guest experiences.
- Excellent communication and interpersonal skills, with the ability to build relationships with team members and customers.
- Familiarity with retail operations, including inventory management, visual merchandising, and POS systems.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Alignment with lululemonâs core values of personal responsibility, entrepreneurship, and connection.
- Fluency in English; knowledge of Bahasa Indonesia is a plus.