job description
Join Multi Wangi Alami as a Luxury Fragrance Consultant in the heart of Baliās most vibrant locationsāCanggu, Ubud, Denpasar, and beyond. This is your opportunity to immerse yourself in the art of scent and guide discerning clients in discovering their signature fragrance.
As a Fragrance Consultant, you will be the bridge between exquisite aromas and personal expression. Your expertise will help customers navigate our curated collection of premium perfumes, ensuring each finds a scent that resonates with their personality, lifestyle, and emotions. Whether itās a bold statement fragrance or a subtle everyday scent, your insights will elevate their experience.
Baliās dynamic retail landscape offers a unique setting to engage with a diverse clientele, from locals to international visitors. Your role is not just about salesāitās about storytelling, education, and creating memorable moments through the power of fragrance.
If you have a passion for luxury products, exceptional customer service, and a keen sense of smell, we invite you to apply. No prior experience in fragrance? No problemāwe provide comprehensive training to hone your olfactory expertise.
Responsibility
- Provide personalized fragrance consultations to help clients identify scents that match their personality, preferences, and occasions.
- Educate customers on fragrance notes, families (floral, oriental, woody, etc.), and the art of perfume layering.
- Stay updated on new product launches, trends, and brand stories to deliver accurate and engaging recommendations.
- Achieve and exceed monthly sales targets while maintaining a high standard of customer satisfaction.
- Conduct fragrance demonstrations and sampling sessions to enhance customer engagement.
- Maintain a clean, organized, and visually appealing retail space that reflects the luxury nature of the products.
- Build and nurture long-term relationships with clients through follow-ups and personalized service.
- Collaborate with the team to execute in-store promotions, events, and seasonal campaigns.
Qualifications
- Proven experience in retail, sales, or customer service, preferably in luxury or beauty industries.
- Strong communication and interpersonal skills with a natural ability to connect with diverse customers.
- Passion for fragrances and a willingness to learn about perfume composition, history, and trends.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Fluent in English (additional languages, especially Indonesian or Mandarin, are a plus).
- Well-groomed, professional appearance, and a confident demeanor.
- Ability to work flexible hours, including weekends and holidays, to accommodate peak retail periods.
- Basic knowledge of POS systems and inventory management is advantageous.