job description
Join Songon Food Corporation as an Assistant Store Manager and play a pivotal role in driving operational excellence and customer satisfaction in our retail locations across Bali. This is a fantastic opportunity for a dynamic and results-oriented professional to support the Store Manager in overseeing daily operations, leading a team, and ensuring a seamless shopping experience for our valued customers.
As an Assistant Store Manager, you will be at the heart of our retail operations, contributing to the growth and success of our stores in vibrant locations such as Canggu, Ubud, Denpasar, and more. Your leadership and organizational skills will help maintain high standards of service, inventory management, and team performance. If you are passionate about retail, customer service, and team leadership, we invite you to apply and grow your career with us.
At Songon Food Corporation, we value innovation, teamwork, and a customer-centric approach. We offer a competitive salary, a supportive work environment, and opportunities for career advancement. Don’t miss your chance to be part of a leading retail brand in Bali!
Responsibility
- Assist the Store Manager in overseeing daily store operations, including opening and closing procedures.
- Supervise and train store staff to ensure high levels of customer service and operational efficiency.
- Monitor inventory levels, place orders, and manage stock to meet customer demand and minimize waste.
- Handle customer inquiries, complaints, and feedback professionally and promptly.
- Ensure compliance with company policies, health and safety regulations, and retail standards.
- Assist in achieving sales targets by implementing promotional strategies and visual merchandising.
- Prepare and submit daily, weekly, and monthly reports on sales, inventory, and staff performance.
- Foster a positive and motivating work environment to enhance team morale and productivity.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field is preferred.
- Proven experience in a retail or customer service role, with at least 1-2 years in a supervisory or managerial capacity.
- Strong leadership, communication, and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in using retail management software and POS systems.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of inventory management and merchandising principles.
- Passion for delivering exceptional customer service and driving sales.