job description
Join Four Seasons Hotels as an Assistant Restaurant Manager / Team Leader at the renowned Jiang-Nan Chun Restaurant, where luxury meets culinary excellence. This is your opportunity to lead a world-class dining team in one of Bali’s most prestigious hospitality settings.
At Jiang-Nan Chun, we redefine fine dining with authentic Chinese cuisine and impeccable service. As a key leader, you’ll inspire a passionate team, ensure flawless guest experiences, and uphold the highest standards of hospitality. If you thrive in a dynamic, high-end environment and are ready to elevate your career in luxury dining, we invite you to bring your vision, leadership, and dedication to our award-winning restaurant.
Bali’s vibrant culinary scene offers the perfect backdrop for your growth. Whether you’re mentoring staff, optimizing operations, or crafting unforgettable guest moments, your role will be pivotal in shaping the future of luxury dining at Four Seasons.
Responsibility
- Lead and mentor a high-performing restaurant team, fostering a culture of excellence, collaboration, and guest-centric service.
- Oversee daily restaurant operations, including staff scheduling, inventory management, and service standards to ensure seamless execution.
- Deliver exceptional guest experiences by anticipating needs, resolving concerns, and maintaining a refined, attentive dining atmosphere.
- Collaborate with the Head Chef and F&B management to align service with culinary vision, ensuring consistency in quality and presentation.
- Monitor financial performance, including cost control, budget adherence, and revenue optimization, while maintaining profitability targets.
- Train, develop, and evaluate staff performance, providing constructive feedback and career growth opportunities.
- Uphold Four Seasons’ brand standards, health/safety protocols, and luxury service guidelines in all interactions.
- Innovate and implement strategies to enhance guest satisfaction, loyalty, and repeat business.
Qualifications
- Minimum 3+ years of leadership experience in fine dining, luxury hotels, or high-end restaurants.
- Proven track record in managing teams, improving service quality, and driving operational efficiency.
- Strong knowledge of Chinese cuisine, wine pairings, and luxury dining etiquette (preferred).
- Exceptional interpersonal and communication skills, with fluency in English (additional languages are a plus).
- Ability to work flexible hours, including evenings, weekends, and holidays, in a fast-paced environment.
- Degree or diploma in Hospitality Management, Culinary Arts, or related field (advantageous).
- Passion for service excellence, problem-solving, and continuous improvement in guest experiences.
- Familiarity with POS systems, inventory software, and financial reporting tools.