job description
Join Jittlada Group, a leader in premium hospitality, as an Assistant Restaurant Manager in the heart of Bali’s most vibrant locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. This is your opportunity to lead a dynamic team, elevate guest experiences, and contribute to the success of one of Indonesia’s most respected dining brands.
In this pivotal role, you’ll work alongside seasoned professionals to ensure seamless operations, exceptional service, and a thriving restaurant environment. Whether you’re overseeing daily shifts, training staff, or innovating customer engagement strategies, your leadership will shape the future of our culinary excellence.
Bali’s booming hospitality scene offers unparalleled growth potential. If you’re a passionate, detail-oriented leader with a flair for creating unforgettable dining experiences, we want to hear from you. Apply today and take the next step in your hospitality career with Jittlada Group.
Responsibility
- Assist the Restaurant Manager in overseeing daily operations, ensuring high standards of service, cleanliness, and efficiency.
- Lead, mentor, and train staff to deliver exceptional guest experiences aligned with Jittlada Group’s brand values.
- Monitor inventory levels, coordinate with suppliers, and ensure cost-effective procurement of high-quality ingredients.
- Resolve customer concerns promptly and professionally, turning challenges into opportunities for service excellence.
- Develop and implement staff schedules, optimizing team performance during peak and off-peak hours.
- Conduct regular inspections of dining areas, kitchens, and facilities to maintain compliance with health, safety, and hygiene standards.
- Collaborate with the culinary team to refine menus, promote specials, and enhance the overall dining experience.
- Analyze sales data and customer feedback to identify trends and recommend improvements to boost revenue and satisfaction.
Qualifications
- Minimum 3 years of experience in a supervisory or management role within the restaurant/hospitality industry.
- Proven ability to lead teams in fast-paced, high-volume dining environments.
- Excellent communication and interpersonal skills, with fluency in English (Bahasa Indonesia is a plus).
- Strong understanding of food safety, sanitation, and POS systems (e.g., Toast, Square, or similar).
- Degree in Hospitality Management, Business Administration, or a related field is preferred.
- Passion for customer service and a commitment to delivering memorable dining experiences.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Problem-solving mindset with a proactive approach to operational and team challenges.