job description
Join DavLum Holdings Incorporated, the proud operator of Mang Inasal in Bali, and take your career in hospitality to the next level as an Assistant Restaurant Manager! This is an exciting opportunity to work in one of Indonesiaâs most vibrant and culturally rich destinations, where youâll play a key role in delivering exceptional dining experiences to both locals and international guests.
As the Assistant Restaurant Manager, you will support the Restaurant Manager in overseeing daily operations, ensuring smooth service, and maintaining the high standards that Mang Inasal is known for. Youâll be responsible for managing staff, optimizing workflows, and creating a welcoming atmosphere that keeps customers coming back. Whether youâre handling opening and closing duties, training new team members, or troubleshooting operational challenges, your leadership and problem-solving skills will be essential to our success.
This role is perfect for a dynamic, hands-on professional who thrives in a fast-paced environment and is passionate about hospitality. Youâll have the chance to grow with a reputable brand, work in stunning locations like Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, and be part of a team that values excellence, teamwork, and innovation.
If youâre ready to take on a rewarding challenge in one of the worldâs most sought-after destinations, apply now and letâs create unforgettable dining experiences together!
Responsibility
- Assist the Restaurant Manager in overseeing daily operations, including opening and closing procedures, to ensure smooth and efficient service.
- Supervise and motivate staff, including scheduling, training, and performance evaluations, to maintain high standards of service and teamwork.
- Monitor inventory levels, order supplies, and manage stock to minimize waste and control costs while ensuring availability of ingredients and materials.
- Ensure compliance with food safety, hygiene, and sanitation standards, as well as company policies and local regulations.
- Handle customer inquiries, complaints, and feedback professionally, resolving issues promptly to enhance guest satisfaction and loyalty.
- Collaborate with the Restaurant Manager to develop and implement strategies to improve operational efficiency, customer experience, and profitability.
- Conduct regular inspections of the restaurantâs facilities, equipment, and cleanliness to maintain a safe and welcoming environment.
- Assist in planning and executing promotional events, special offers, and marketing initiatives to drive sales and attract new customers.
Qualifications
- Proven experience in a supervisory or assistant manager role within the restaurant or hospitality industry, preferably in a fast-casual or quick-service environment.
- Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team effectively.
- Excellent communication skills in English; proficiency in Bahasa Indonesia or other languages is a plus.
- Solid understanding of restaurant operations, including inventory management, staff scheduling, and customer service best practices.
- Ability to work in a fast-paced environment, multitask, and prioritize tasks under pressure while maintaining attention to detail.
- Knowledge of food safety and hygiene standards (e.g., HACCP, local health regulations) and a commitment to upholding them.
- Problem-solving mindset with a proactive approach to addressing operational challenges and improving processes.
- Flexibility to work evenings, weekends, and holidays as required by the restaurantâs operating hours.