job description
Join WSH Experts as an Assistant Operations Manager (Enforcement) in beautiful Bali! This is a unique opportunity to oversee enforcement operations in the hospitality and tourism sector, ensuring compliance with local regulations and company standards. You will play a pivotal role in maintaining operational excellence, leading a dedicated enforcement team, and fostering a safe and welcoming environment for guests and staff alike.
Bali, known for its vibrant culture and thriving tourism industry, offers an exciting backdrop for this dynamic role. If you are a proactive leader with a passion for operational integrity and team management, we invite you to apply and grow your career with us.
Responsibility
- Oversee daily enforcement operations to ensure compliance with local regulations and company policies.
- Lead and mentor the enforcement team, providing training and performance feedback.
- Conduct regular inspections and audits to identify and address operational risks.
- Collaborate with cross-functional teams to implement safety and security protocols.
- Investigate incidents and breaches, preparing detailed reports and corrective action plans.
- Develop and enforce standard operating procedures (SOPs) for the enforcement team.
- Monitor industry trends and regulatory changes to ensure ongoing compliance.
- Foster a culture of accountability, professionalism, and continuous improvement.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of experience in operations management, preferably in enforcement or compliance roles.
- Strong leadership skills with a proven ability to manage and motivate teams.
- Excellent knowledge of local regulations and industry standards in hospitality and tourism.
- Exceptional communication and interpersonal skills.
- Analytical mindset with problem-solving abilities.
- Proficiency in Microsoft Office and operational management software.
- Fluency in English; knowledge of Indonesian is a plus.