job description
Are you passionate about transforming healthcare through Quality Improvement (QI) and Patient Safety? JobStudio is seeking a dynamic Assistant Manager, Medical Affairs to lead initiatives that enhance clinical outcomes, streamline processes, and foster a culture of continuous improvement in Baliâs thriving healthcare ecosystem.
In this pivotal role, you will collaborate with cross-functional teamsâincluding clinicians, administrators, and external stakeholdersâto design, implement, and monitor data-driven quality programs. Your expertise will directly contribute to reducing medical errors, optimizing patient care pathways, and ensuring compliance with national and international safety standards.
Based in the vibrant Badung region (covering Canggu, Ubud, Denpasar, and beyond), youâll work in a fast-paced, innovative environment where your strategic insights will shape the future of healthcare delivery. If you thrive in a role that blends analytical rigor, leadership, and patient-centric innovation, this is your opportunity to make a lasting impact.
Responsibility
- Develop and execute Quality Improvement (QI) frameworks to enhance clinical processes, patient safety protocols, and service efficiency.
- Lead root-cause analysis (RCA) and failure mode and effects analysis (FMEA) for adverse events and near-misses.
- Collaborate with medical, nursing, and administrative teams to implement evidence-based best practices and standardized workflows.
- Monitor and report on key performance indicators (KPIs) related to patient safety, clinical outcomes, and regulatory compliance.
- Design and deliver training programs on QI methodologies (e.g., Lean, Six Sigma, PDSA cycles) for healthcare staff.
- Ensure adherence to JCI, ISO, and local health authority standards through audits and gap analyses.
- Partner with IT teams to leverage health informatics and EHR systems for real-time quality tracking.
- Represent the organization in multi-stakeholder forums to advocate for patient safety and quality care initiatives.
Qualifications
- Bachelorâs degree in Medicine, Nursing, Public Health, or a related field; Masterâs degree (e.g., MPH, MBA in Healthcare) is a plus.
- Minimum 5 years of experience in clinical quality management, patient safety, or medical affairs, with at least 2 years in a supervisory role.
- Certification in Quality Improvement (e.g., CPHQ, Lean Six Sigma) or Patient Safety is highly desirable.
- Proven track record in leading QI projects with measurable impact on patient outcomes or operational efficiency.
- Strong analytical skills with proficiency in data visualization tools (e.g., Tableau, Power BI) and statistical software.
- Excellent communication and stakeholder management skills to drive cross-departmental collaboration.
- Familiarity with Indonesian healthcare regulations and international accreditation standards (e.g., JCI).
- Fluency in English (written and verbal); Bahasa Indonesia is a plus.