job description
Join Samwon Garden Indonesia in beautiful Bali as an Assistant Manager & Assistant Kitchen Manager and take your hospitality career to new heights. This is a unique opportunity for experienced leaders to contribute to a world-class dining experience while enjoying competitive compensation, comprehensive BPJS Ketenagakerjaan benefits, and unparalleled career growth in Indonesiaâs thriving tourism industry.
As part of our dynamic team, youâll play a pivotal role in ensuring operational excellence, maintaining our reputation for exceptional service, and driving innovation in our kitchen and front-of-house operations. Baliâs vibrant culinary scene and luxury hospitality standards provide the perfect backdrop for professionals who are passionate about delivering memorable guest experiences.
Whether youâre overseeing daily operations, mentoring staff, or collaborating with our executive team, this role offers the chance to make a real impact in a fast-paced, rewarding environment. If youâre a proactive leader with a keen eye for detail and a commitment to excellence, weâd love to hear from you.
Responsibility
- Assist the General Manager and Kitchen Manager in overseeing daily restaurant and kitchen operations to ensure smooth service and high standards.
- Supervise, train, and motivate staff to deliver exceptional guest experiences in alignment with company values.
- Monitor food quality, presentation, and hygiene to maintain consistency with brand standards and health regulations.
- Manage inventory, supplier relationships, and cost control to optimize profitability without compromising quality.
- Develop and implement operational policies, SOPs, and training programs to enhance team performance.
- Handle guest complaints and resolve issues promptly to ensure satisfaction and repeat business.
- Collaborate with the marketing team to promote special events, menus, and seasonal offerings.
- Ensure compliance with local labor laws, safety protocols, and BPJS Ketenagakerjaan requirements.
Qualifications
- Minimum 3 years of experience in a managerial role within the hospitality or F&B industry, with at least 1 year in a similar position.
- Proven leadership skills with the ability to manage and inspire a diverse team in a high-pressure environment.
- Strong knowledge of kitchen operations, food safety (HACCP), and Indonesian/International culinary standards.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Degree in Hospitality Management, Culinary Arts, or a related field is a plus.
- Familiarity with POS systems, inventory management software, and financial reporting.
- Passion for service excellence and a guest-first mindset.
- Willingness to work flexible hours, including weekends and holidays, as required by the business.