job description
Join Max's Group, Inc. as an Assistant General Manager (Store Lead) for our iconic Krispy Kreme brand in Bali! This is a fantastic opportunity to lead a high-performing team in a dynamic retail environment, ensuring operational excellence and delivering exceptional customer experiences. As the Store Lead, you will play a pivotal role in driving sales, maintaining brand standards, and fostering a positive work culture.
If you are a passionate leader with a knack for retail management and a love for delighting customers, we want you on our team! Enjoy competitive compensation, career growth opportunities, and the chance to be part of a globally recognized brand.
Responsibility
- Oversee daily store operations, ensuring smooth workflow and adherence to company policies.
- Lead, train, and motivate a team of associates to deliver outstanding customer service.
- Monitor inventory levels, place orders, and manage stock to meet demand.
- Drive sales growth through effective merchandising, promotions, and customer engagement.
- Ensure compliance with health, safety, and sanitation standards.
- Handle customer inquiries, complaints, and feedback with professionalism.
- Prepare and analyze sales reports to identify trends and opportunities.
- Collaborate with the General Manager to implement strategic initiatives.
Qualifications
- Bachelor's degree in Business Administration, Hospitality, or a related field.
- Minimum of 3 years of experience in retail or food service management.
- Proven leadership skills with the ability to inspire and develop teams.
- Strong communication, problem-solving, and organizational abilities.
- Knowledge of inventory management and POS systems.
- Flexibility to work in shifts, including weekends and holidays.
- Passion for customer service and brand excellence.
- Familiarity with Krispy Kreme products and operations is a plus.