job description
Join Accor, a global leader in hospitality, as an Assistant Executive Housekeeper in the heart of Baliâs most prestigious destinationsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, or Kuta. This is your opportunity to play a pivotal role in maintaining the impeccable standards of cleanliness, comfort, and luxury that define our world-class properties.
In this dynamic position, you will support the Executive Housekeeper in overseeing daily housekeeping operations, ensuring that all guest rooms, public areas, and back-of-house spaces meet the highest standards of hygiene and presentation. Your leadership will contribute directly to guest satisfaction, operational efficiency, and the reputation of Accorâs renowned brands.
Baliâs thriving tourism industry offers a vibrant work environment where your skills in team management, attention to detail, and passion for hospitality can truly shine. Whether youâre coordinating with front-office teams, training staff, or implementing innovative cleaning protocols, your work will have a tangible impact on the guest experience.
If youâre a proactive, organized professional with a keen eye for detail and a commitment to excellence, we invite you to apply and take the next step in your hospitality career with Accor in Bali.
Responsibility
- Assist the Executive Housekeeper in planning, organizing, and supervising daily housekeeping operations to ensure seamless service delivery.
- Monitor and maintain the cleanliness, presentation, and sanitary standards of guest rooms, public areas, and back-of-house facilities.
- Coordinate with front-office and maintenance teams to address guest requests, room status updates, and maintenance needs promptly.
- Train, mentor, and supervise housekeeping staff, ensuring adherence to Accorâs service standards and operational procedures.
- Conduct regular inspections of rooms and public areas, providing feedback and implementing corrective actions as needed.
- Manage inventory of housekeeping supplies, linen, and amenities, ensuring cost-effective usage and timely restocking.
- Assist in developing and implementing standard operating procedures (SOPs) for housekeeping to enhance efficiency and guest satisfaction.
- Handle guest complaints or special requests related to housekeeping services with professionalism and a solution-oriented approach.
Qualifications
- Minimum of 2-3 years of experience in housekeeping within a luxury hotel or resort, with at least 1 year in a supervisory or assistant role.
- Proven leadership skills with the ability to manage and motivate a diverse team in a fast-paced environment.
- Strong knowledge of housekeeping operations, cleaning techniques, and industry best practices.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- High attention to detail and a commitment to maintaining the highest standards of cleanliness and presentation.
- Ability to work flexible hours, including weekends and holidays, to meet operational demands.
- Proficiency in using property management systems (PMS) and housekeeping software is advantageous.
- Diploma or certification in Hospitality Management or a related field is preferred.