job description
Join Tan Tock Seng Hospital as the Assistant Director of Operations (Medicine) and play a pivotal role in shaping the future of healthcare delivery in Bali. This leadership position offers a unique opportunity to drive clinical service development, optimize operational efficiency, and foster collaboration across multidisciplinary teams. If you are a strategic thinker with a passion for healthcare excellence, this role is your chance to make a lasting impact in a dynamic and growing medical environment.
As a key leader in our operations team, you will oversee the seamless integration of clinical and administrative functions, ensuring the highest standards of patient care and operational performance. Your expertise in healthcare operations, stakeholder engagement, and process improvement will be instrumental in advancing our mission to provide world-class medical services. Based in the vibrant regions of Bali, including Canggu, Ubud, and Denpasar, this role offers a blend of professional challenge and an inspiring work-life balance.
We are looking for a visionary leader who can inspire teams, drive innovation, and contribute to the strategic growth of our healthcare services. If you are ready to take the next step in your career and lead with impact, we invite you to apply and be part of our journey toward healthcare excellence.
Responsibility
- Lead and oversee the daily operations of medical departments, ensuring alignment with organizational goals and regulatory standards.
- Develop and implement strategic plans to enhance clinical service delivery, patient satisfaction, and operational efficiency.
- Collaborate with senior leadership, medical staff, and external stakeholders to drive continuous improvement in healthcare services.
- Monitor and analyze operational performance metrics, identifying opportunities for optimization and innovation.
- Ensure compliance with healthcare regulations, accreditation standards, and best practices in medical operations.
- Manage budgets, resources, and staffing to support the delivery of high-quality patient care.
- Foster a culture of excellence, teamwork, and professional development among staff.
- Represent the hospital in industry forums, partnerships, and community engagement initiatives.
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field. Master's degree preferred.
- Minimum of 8 years of experience in healthcare operations, with at least 3 years in a leadership or managerial role.
- Proven track record in strategic planning, process improvement, and stakeholder management.
- Strong understanding of healthcare regulations, accreditation standards, and clinical workflows.
- Excellent communication, leadership, and problem-solving skills.
- Experience in budget management, resource allocation, and performance metrics analysis.
- Ability to work in a fast-paced, multicultural environment and adapt to changing priorities.
- Proficiency in healthcare management software and data analytics tools.