job description
Join Pullman as the Assistant Director of Food & Beverage and play a pivotal role in shaping exceptional dining experiences across our prestigious outlets in Bali. This leadership position offers the opportunity to drive operational excellence, elevate guest satisfaction, and optimize revenue performance in a dynamic hospitality environment.
As a key member of our team, you will collaborate with culinary and service professionals to deliver world-class F&B services, ensuring seamless operations and memorable guest interactions. Your expertise in cost control, team development, and service innovation will be instrumental in maintaining Pullmanās reputation for excellence.
Based in the vibrant hospitality hubs of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, this role is ideal for a passionate F&B leader eager to make an impact in Baliās thriving tourism industry.
Responsibility
- Oversee daily F&B operations across multiple outlets, ensuring adherence to brand standards and service excellence.
- Develop and implement strategies to enhance guest satisfaction, revenue growth, and operational efficiency.
- Lead, mentor, and train F&B teams to foster a culture of professionalism, creativity, and continuous improvement.
- Monitor and control costs, including inventory, labor, and waste management, to optimize profitability.
- Collaborate with chefs and managers to curate innovative menus and promotional campaigns.
- Ensure compliance with health, safety, and hygiene regulations across all F&B venues.
- Analyze performance metrics and guest feedback to drive service enhancements and business growth.
- Represent Pullman at industry events and build strong relationships with suppliers and stakeholders.
Qualifications
- Bachelorās degree in Hospitality Management, Culinary Arts, or a related field.
- Minimum of 5 years of progressive experience in F&B management, with at least 2 years in a leadership role.
- Proven track record in managing high-volume F&B operations in luxury hotels or resorts.
- Strong financial acumen with experience in budgeting, forecasting, and cost control.
- Exceptional leadership, communication, and interpersonal skills.
- Fluency in English; proficiency in Bahasa Indonesia is a plus.
- Knowledge of POS systems, inventory management, and F&B software.
- Passion for delivering outstanding guest experiences and driving team success.