job description
Join a leading public healthcare organization in Bali as an Assistant Care Coordinator and play a pivotal role in supporting patient care and administrative operations. This is a unique opportunity to contribute to a growing team in one of Indonesia’s most dynamic regions, where healthcare excellence meets a vibrant work environment.
As an Assistant Care Coordinator, you will collaborate closely with healthcare professionals to ensure seamless care delivery, maintain accurate records, and enhance patient experiences. Your organizational skills and compassionate approach will be key to optimizing workflows and supporting the team’s mission of delivering high-quality healthcare services.
Based in the scenic and culturally rich Badung region—home to popular areas like Canggu, Ubud, and Kuta—this role offers a rewarding career in a setting that balances professional growth with an exceptional quality of life.
Responsibility
- Assist in coordinating patient care plans and ensuring timely follow-ups with healthcare providers.
- Maintain and update patient records, ensuring accuracy and compliance with healthcare regulations.
- Liaise between patients, families, and medical staff to facilitate clear communication and support.
- Schedule appointments, manage calendars, and organize administrative tasks to streamline operations.
- Monitor patient progress and report updates to the care team for continuous improvement.
- Prepare and distribute reports, documentation, and other administrative materials as required.
- Assist in resolving patient inquiries and concerns with professionalism and empathy.
- Support the implementation of healthcare programs and initiatives to enhance service delivery.
Qualifications
- Diploma or Bachelor’s degree in Healthcare Administration, Nursing, or a related field.
- Minimum 1-2 years of experience in healthcare coordination, administration, or a similar role.
- Strong organizational and multitasking abilities with keen attention to detail.
- Excellent communication and interpersonal skills to interact with diverse stakeholders.
- Proficiency in Microsoft Office Suite and healthcare management software.
- Familiarity with medical terminology and healthcare protocols is a plus.
- Ability to work independently and collaboratively in a fast-paced environment.
- Compassionate and patient-centered approach to care coordination.